In Part I of Marketing Tips for Entrepreneurs, I shared 5 ways to increase your sales through small changes to your marketing. And that was just the beginning! As you adjust your marketing plan, take a look at these additional tips to ensure your marketing is optimized for more sales.
I challenge you to start working on just one of these tips for 30-days straight and record your results. Let me know what happens! I’d love to hear your results And, if you have any questions, I’m always just an email away!
Work on the Front Lines
Step down a notch and work on the front lines with your sales and customer service staff. Find out what they are doing, what’s working for them, and what needs to change to improve their work environment or the process they are doing. Get feedback on how they enjoy their job, and make an effort to improve their job, if possible. Take notes to show them you are authentically concerned about how they feel in their work environment. A happy employee stays with you!
Show Appreciation to Your Staff
Too often, we get caught up in the day-to-day dealings of our small businesses. A great way to show your workers and staff that you care about them is by appreciating their work. Continuously acknowledging your staff, vendors and customers is an excellent way to increase productivity, mood, and satisfaction. Sending them a hand-written card goes a long way! Everyone works and shops better when they feel appreciated.
Get Feedback from Staff and Clients
Always listen to feedback from employees and customers, even if you don’t like the feedback. Follow up and ask them why they feel the way they do so you understand their perspective. Chances are that if they have a complaint or compliment, someone else will likely also share their concerns. Ask them what they would do to change the situation and see if you can take steps to better or continue what’s doing well in your company.
Test and Use Data Analytics
Continuously test markets, ads, and marketing techniques. This is the only way to stay successful and know what’s working and, more importantly, what’s not. Using Google Analytics, social media stats, and other data to see what’s working and utilize those actions repeatedly to duplicate your success.
Educate Your Clients
Offer more information in your marketing with your blog and social media. The more information you offer, the more products and services you sell. When you educate your clients or leads, they will understand why they need your services.