Tag: business tips

The Importance of Having Support Staff in Your Small Business in 2023

Posted on by Amanda Bedell

As a small business owner, you know every detail to keep your business running smoothly. As we hire staff, there’s not only a mindset shift but a skill set upgrade many of us must undergo.

My clients often tell me one of two things when discussing hiring support. Either they jump in and tell me about the sales executive or fractional CFO they want to hire… or they are on the opposite side of the spectrum and say they can’t afford to hire help.

For both of these types of entrepreneurs, I give the same advice. Let’s track your time. Seriously.

It seems so simple, yet no one does it, and here’s why: it’s a lot! When you track your time in 15-minute increments for two weeks, you get the data you need to decide who that next hire is. Group together tasks outside your zone of genius and hire someone else to do it.

With this data, you can assign a budget to your new hire. Things to think about before gathering the job description are:

  • How will this generate revenue for your business? 
  • What is the learning curve? How much training time can you expect to get someone up to speed?
  • Realistically think about the time it will take you to train this new employee. 
  • As you train a new employee, your productivity will decrease for a short time. When will you break even on the new hire?

Once we have our roadmap, we can discover who we need to hire.

 

Hiring a Virtual Assistant

You can hire several types of support staff in your business, and most people start with a VA or virtual assistant. A VA can provide a variety of tasks for your business, depending on the skills of the VA. To find a good VA:

  1. List the skills you need based on your assessment of the time outlined above coupled with your most significant business need right now.
  2. Write up a job description.
  3. Look for someone who can fill that slot and provide quality support in a timely fashion.

 

Finding a Technician

When hiring a technician, you’re looking for a person who is an expert and a “doer.” Consider hiring a technician for your business for several reasons.

A technician is a trained and skilled professional with expertise in a specific field or area of work. Hiring a technician can bring in someone with the knowledge and skills to handle a wide range of tasks and responsibilities related to your business.

In addition, a technician can help improve efficiency and productivity by completing tasks quickly and accurately. This can free up time and resources for you and your team to focus on more critical duties and responsibilities.

They can also help ensure that work is completed to a high standard, improving the quality of your products or services and helping boost customer satisfaction.

A technician may also have access to specialized equipment and tools necessary for specific tasks. Hiring a technician can bring in someone with the equipment and expertise to handle these tasks effectively.

Hiring a technician can sometimes be more cost-effective than completing specific tasks in-house. For example, suppose you need to repair or maintain specialized equipment. Hiring a technician with the necessary skills and experience may be more cost-effective than trying to train someone on your team.

Hiring a technician can benefit your business, including expertise, efficiency, quality, specialized equipment, and cost-effectiveness.

 

Onboarding a Manager for Your Small Business

As you grow, there’s simply a point where you can’t do it all. This person takes over the day-to-day and works to fix problems by learning from past mistakes. They are on the practical side of the business.

Consider hiring this essential position for your small business to build a solid foundation for your business to grow beyond you. Finding the right people for this role takes time and a complete mindset shift as you relinquish some control over the company and instill trust in people to allow them to do their jobs. 

If you’re like me and got the entrepreneurial bug, you know this journey has highs and lows. During the high times (this is what makes entrepreneurship so addicting), it’s like you can do no wrong, everything is smooth, and you’re hitting sales goals. It feels so great!

Then, there are the lows. The less than anticipated revenue, staff doesn’t show up, you made a wrong decision, or you can’t get a day off, so your mental health suffers… you know those times. It feels like nothing will go right. During these times, you need someone in your corner who knows the business from all angles. And hint, this isn’t your life partner (wink). 

Remember, BCC Business Consulting is here to partner with you and help you through processes that will get you to a place where you run your business, not the other way around. 

 

Start with my Profit Jolt workbook, where you can work through eight processes to bring in more revenue and profit into your business >> https://www.chaostocalm.xyz/profitjolt

Five Marketing Pitfalls to Avoid When Planning Your Digital Marketing for 2023

Posted on by Amanda Bedell

Do you feel like marketing is a mystical creature that some people have seen, but every time you try to find it, it doesn’t show up for you?

Many small business owners feel this way because no matter how hard they try, or how much money they spend, marketing doesn’t work for them.

Unfortunately, this is compounded by the availability of not-so-good marketing advice, especially when you’re a newbie or not familiar with how SEO works.

 

Digital Marketing Basics to Know

There are basics of digital marketing you’ll want to understand before you jump into planning your marketing for the year. First, you’ll want to list your digital marketing assets, such as your website, blog, email list, and social media platforms. Next, you’ll want to create a digital marketing planner to map out what you will do for the month and year. Then you need to create content pillars or themes you’re going to talk about for the month ahead.

 

Avoid the Marketing Pitfalls

Especially if you’re new to entrepreneurship or digital marketing, you’ll want to avoid marketing pitfalls to skip wasting time and effort on marketing tactics that won’t work. Here are the five biggest marketing mistakes you’ll want to avoid in 2023.

 

Marketing Pitfall #1: Forgetting Set Goals for Your Business

You’ll want to establish a goal first before you start marketing. Depending on your niche and lane, your goal could be client or product oriented. You may also have a sales goal. Whatever your profession, think of a relatively easy goal to achieve and write it down. Make sure your goal has a due date. If your goal is big, break your bigger goal down into micro-goals, so you have smaller checkpoints along the way to see if you’re on track to reaching your goal. If you’re not, you can scale back or decide to take a different marketing route to achieve your goal.

 

Marketing Pitfall #2: Marketing without a Plan

Many people will randomly post on Instagram, create a blog, or send out email marketing without any type of plan. Without a plan, you’re basically throwing mud against a wall, hoping it will stick. You want to create a plan with a theme for your monthly marketing, even if it’s simple. Make all your digital marketing content around that theme so you can track your data and see what’s working.

 

Marketing Pitfall #3: Assuming the Needs of Your Ideal Client or Customer

You may assume you know what your customer wants, but is it true? The only way to find out for sure is to create a survey asking your potential clients and leads what their biggest pain points are for them in their business. Then you can formulate a plan to help solve what they need.

 

Marketing Pitfall #4: Using Social Media to Sell

While social media platforms are a great way to showcase your products, your team, you, and your company culture, you’ll rarely sell your products on social media unless you’re specifically running an ad. Instead, use social media to familiarize your clients with your products, how they can solve their pain points, and show your brand personality so they make an emotional connection to you and your business.

 

Marketing Pitfall #5: Failing to Use Email Marketing

Email marketing, although it’s been around for a long time, is still the best way to market to your fans and leads. While email marketing is very popular, it’s also one of the few ways you can get your client’s undivided attention. First, showcase your products or services, educate your avatar, and include a freebie to download to show your appreciation. Then, make sure you choose a platform, such as Convertkit, to upload your clients’ emails and start sending them emails regularly.

 

When planning your marketing, and you want to be successful, make sure to avoid these marketing pitfalls. Then, think through your marketing for 2023 and devise a plan that makes your marketing a big success!

 

Marketing Tips for Entrepreneurs Part III

Posted on by Amanda Bedell

Here we are! The last in my series of marketing tips for entrepreneurs! 

If you haven’t read through the last two blogs, grab those takeaways here Marketing Tips for Entrepreneurs Part I and here Marketing Tips for Entrepreneurs Part II.

Now, the most important piece is this: of all these tips, what is ONE thing you can use to grow your client base this week? Send me a note of what you decide on so I can keep you accountable.

 

Create a Great Marketing Plan

A great marketing plan doesn’t need to be complicated. I understand marketing can be elusive and a little intimidating. But, I promise that you don’t need fancy technology or an all-in-one solutions…. You can start simple and you can start manual.

Pick up a regular paper calendar. Decide how many days per week you want content to be posted. Remember, you can start small! There’s no need to create content every day of the week or send out multiple emails. Maybe it’s simply dedicating 1 hour a week to social media, posting twice a week, and an email one time a month. 

Once you know what content you want to begin with, simply take that calendar and color code days of the week. Each color represents a pillar from your content pillars document. (If you haven’t received my content pillars template, email me and I’ll send it to you, for free!). 

Remember starting small is OK; you can always build on your marketing plan when you get into the habit of consistently creating content for your business. Fine-tune and refine your marketing plan based on your data and feedback.

 

Make Sure Your Marketing Fits Your Branding

There’s nothing worse than hiring a marketing company for your mountain-town vacation rental for them to post a picture of a couple walking along a beach! Ensure your social media, newsletter, lead magnets, and blog content have the same look and feel. The voice and style should make your brand recognizable among all your platforms. And, you’ll want to ensure your marketing and advertising fit your company image, products, services, and quality.

 

Review Your Current Marketing Plan

Remember the 80/20 rule? For business, the principle states that 20% of what you do is generating 80% of your income (revenue). With this lens, review your current marketing plan. What is bringing in clients? What isn’t? Make a plan to improve on the things that are working and drop the ares that aren’t. You don’t want to be spending money on marketing that isn’t giving you a good ROI (return on investment).

 

Educate Your Clients and Leads with Value-Driven Content

People don’t buy because of your fancy logo or cute tag line. If your materials aren’t addressing the problem your prospect has that they don’t want and doesn’t provide a result that alleviates the pain they are in, the marketing simply won’t work. Rather than pushing your company name and bio out to prospects, consider develop all your ads, campaigns, and sales materials with attention to compelling and factual information that solves pain points for your readers. Don’t worry about giving away too much information – when you’re in service of your audience, the right customers will be attracted to you.

Marketing Tips for Entrepreneurs Part I

Posted on by Amanda Bedell

Being an entrepreneur means wearing many hats, so to speak – you’ll need to do several jobs when you’re a solopreneur. You may also have a virtual assistant to help you with some of your daily tasks. But, you’re still doing the lion’s share of the work. You’ll need to know how to manage your time and prioritize your task list to stay focused and work efficiently towards your marketing goals.

Here are tips for entrepreneurs, both new and seasoned, that can assist you in your daily workflow. See which of these resonate with you, and choose one to make your daily habit until our next blog comes out with part two. This blog will give you more marketing tips to incorporate into your business life.

 

Tip #1 Keep a Business Journal

Keep a business journal, write down trends and your daily tasks, and write down future tasks. A business journal is a great way to keep all your business notes in one place without stick note overload. Make sure to date and label all your work so you can reference what you’ve written down at a later date.

 

Tip #2 Find Out What Marketing Tactics are Paying Off

Look at what’s working and what’s not working in your marketing. If your email newsletter is doing great, focus more energy on your newsletter. What are you doing on social media? If that’s not going well, try another digital marketing channel, such as a landing page or lead magnet. You could also create videos on YouTube. Set a time to review your marketing efforts and where you’re spending to see what’s attracting the most attention and dollars back to your business.

 

Tip #3 Order From Your Own Company

Order from your own company or become a client under a different name. Analyze the process of ordering, shipping, online store, customer service, and the product itself. This will show you areas for improvement in the customer experience.

 

Tip #4 Make Note of What Gets Your Attention in Other Ads

Read quality ads and keep a list of the specific topics or ideas that made the ad stand out in your business journal. Then, try incorporating these aspects into your business if they work with your platform.

 

Tip #5 Watch other Consumers

When out in public, watch how consumers behave in different situations and how they consider their purchases. For example, see what brands they are gravitating towards and which ones they buy. Then, look at what they are considering. You can also invite your clients to a virtual meeting to see what they like and don’t like about your product, packaging, and other aspects of your marketing. This type of research will help you understand what your client is looking for and assist you in which direction to go, resulting in a positive outcome for your marketing!

Business Pitfalls to Avoid When You’re an Entrepreneur

Posted on by Amanda Bedell

When you’re starting a business, especially as a first-time entrepreneur, it’s easy to get caught up in the excitement of building your business, such as making your new website, your new company branding, and creating business cards. However, many new entrepreneurs fail to plan, which is why 80% of start-ups fail in their first year. To avoid failing in your new business, you’ll want to make a plan after you come up with your new business idea and before you start to make your new logo. This way, you can avoid many of the pitfalls that new businesses make when they start out.

 

Start Your Business with a Business Plan

The first mistake many business owners make is to start a business without a plan. 

Ignore market testing and push on with an inaccurate plan. When you lay out a plan for your business, you have steps to take that will make your business grow more rapidly and run smoothly. 

You can purchase many business planning books if you’re unsure where to start when building a business plan. Start by reading through one to three books. Find takeaways that appeal to you and use those for your personalized business plan. 

 

Make Sure to Recognize the Problem and the Solution for Your New Business

Your new business is exciting, and you’re ready to go! However, do you know the problem you’re solving for your new potential clients? If not, then you need to step back and figure out what the problem is that you’re solving and if this is a problem that people are looking for a solution to. You can find out by surveying people online to see if your services or products offer a solution that people are looking for. If so, does your product or service offer many of the features that consumers or other businesses are looking for? These questions need to be answered before you start investing in a logo or a website.

 

Build Your Own Website with a Domain Name that You Own for Your Business

Many people feel the need to be on social media, even more so than having their own website. This is a huge mistake to make when you’re a business owner! Why? Because a social marketing platform can take down your social media page without warning, leaving you without a site or a place for your clients to contact you. Even if you’re a brick-and-mortar store, this can hurt your business. Think of the many hours of time you’ve spent on your social media page (as your only source of an online website) that’s lost because someone on the social media platform didn’t like your content. That’s not a chance any business owner should take!

Make sure you have your own website with a domain name that you’ve purchased. Gandi is a great site to purchase your domain name from, which you can migrate to any platform on which you’re building your website. Whether you’re using a drop-and-drag website or an online marketplace, you want to own your domain so that you can control your content 24/7.

 

Build Your Email List After You Have Your Website Built

Many people mistake building their social media channels and completely ignoring their email list. Did you know that your email list is the BEST marketing tool out there? Even though it’s one of the oldest forms of digital marketing, sending messages out to your email list regularly is the best way to get in front of your ideal audience.

Make sure to know the basics, who your audience is, and do the legwork of data collecting to find out if your business idea is a needed asset to consumers or businesses. Once you’ve achieved that goal, then start your logo, branding, website, and email list.

McMinnville Business Mastery Lunch & Learn

Posted on by Amanda Bedell

EVER FELT LIKE MARKETING, STAFFING, AND GROWING YOUR BUSINESS WAS LIKE NAVIGATING A DIFFICULT MAZE?

What if you could follow a proven and time-tested roadmap that provides you the EXACT steps to more cash flow and freedom?

At my Business Mastery Lunch & Learn events, join area business owners as we tackle the business challenges of the day. In each session, walk away with no-cost strategies that can be implemented immediately.

Lunch and beverages are provided but registration is required.

To register for an upcoming event, click on the date you want to attend:

January 25 – Topic: Finding & Keeping Employees

(POSTPONED) February 8 – Topic: Position Your Business for a Bank Loan

February 22 – Topic: Exit Your Way – Grow with the Exit In Mind

March 8 – Topic: Pricing Workshop (details coming soon)

March 22 – Topic: No Cost Conversions & Sales Strategies (details coming soon)

Past events included Non-traditional Ways to Find & Keep Superstar Employees, No-cost Lead Generation Strategies, Increase Conversions and Sales With Small Tweaks, and more!

What these events aren’t:

NOT a disguised sales pitch

NOT a boring presentation about buying ads that don’t result in new customers anyways

NOT a place for me to listen to my own voice for a whole 90-minutes 🙂

 

What you will get is:

REAL strategies that you can implement yourself

INSPIRATION that can only come from being in a room with like-minded business owners doing the same work at the same time

The PEACE OF MIND knowing that you’re focusing on the business activities that really make a difference so you can work smarter rather than harder.